Mad City Windows Review

We replaced our windows in two phases for budgeting purposes. First we did the upstairs windows in 2016. Then this year we knew the downstairs ones had to be done before winter. Our master bathroom tub was also in bad shape and we got an estimate for a walk in shower. We decided to go with both. Both jobs were scheduled for the same day which I would not recommend. It was just too much for one day. Do yourself a favor and only schedule one project at a time.The crew for the shower install was absolutely amazing! Each step of the way we were updated and asked to come view the progress. They were very professional and efficient. The window crew this time around was not up to par compared to one from 2016. They only had two people working and the job size required at least 3. It ended up having to be completed a few days later due to weather but this was OK. When the crew came back, a manager came along with additional people and made up for the inconvenience. The customer service and the quality of the products are excellent. From the initial in-home estimate, to the second measurement appointment, to the install- I would highly recommend MadCity Windows & Bath.

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