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4.6
Tracy D.
Rafael and David did great work
Hussain A.
good job
DR4G0N A.
Nick did a wonderful job
Response from the owner:Hello DR4G0N ANG3L,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Nick did a wonderful job and that you had a positive experience with Mad City Windows & Baths of Cedar Rapids. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Nick and the rest of our team. If you have any more projects in the future or need further assistance, please don't hesitate to reach out. We look forward to serving you again!
Diann C.
Response from the owner:Hello Diann,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths. Our team is dedicated to providing top-notch service and quality, and it's wonderful to know that we met your expectations. If you have any future projects or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Sean C.
Quality product and workmanship. Love my windows and bath! Will definitely use them again in this home or next home!
Brian G.
Knowledgeable sales personnel, no pressure. Professional installation , easy financing
william H.
Kiafa T.
The whole process was amazing. Everyone was informative and highly professional. If you choose to do business with them and they send Mark to do the work, consider your self bless and highly favored. Man his work is incredible, I mean unbelievable. Looks just like the chat gpt picture Thanks again
Dalila R.
Rafael and David did excellent work my bathroom looks awesome. Can’t wait to use it.
Response from the owner:Hello Dalila,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Rafael and David did an excellent job and that you are pleased with your new bathroom. It's always our goal to ensure our customers are happy with their remodels, and your satisfaction means the world to us. We hope you enjoy your beautiful new space for many years to come. If you ever need anything else, please don't hesitate to reach out.
Sue E.
Response from the owner:Dear Sue Erickson,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths of Cedar Rapids. Our team is dedicated to providing top-notch service and quality, and your feedback is a wonderful affirmation of our efforts.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Sondra S.
Rafael and David did good work nice guys
Response from the owner:Hello Sondra,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Rafael and David. They are indeed great team members, and we’re glad they could provide you with the quality service you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any more projects in the future or need further assistance, please don't hesitate to reach out.
Shelby F.
From start to finish we loved working with Mad City. I was stopped by Mad City in Sam’s Club in Janesville, usually I don’t engage with marketers like that but they happened to catch me on a good day and redoing our bath tub has been on a list of home improvements since we purchased our home. They had me scratch off a promotion ticket and I got a 60% off install, which helped incentivize me to actually schedule and in home estimate.
Our in home estimate was great, our sales rep walked us through everything, was SUPER thorough, and helped us figure out what was right for our needs.
Our product came almost exactly 6 weeks later, they scheduled our install within a week of our product being finished. Our install team arrived at 8:15am and they went through the project details with me before they got started, consulted me on placement of cosmetic features of our tub, and were finished with installation by 2:15 same day! They took their time to make sure everything was perfect and ensured we were satisfied with our product, spoiler… we are!
I would HIGHLY HIGHLY recommend Mad City for your bath needs!
Response from the owner:Hello Shelby,
Thank you so much for taking the time to share your wonderful experience with Mad City Windows & Baths! We are thrilled to hear that you enjoyed every step of the process, from your initial encounter at Sam’s Club to the completion of your bathtub installation.
It's fantastic to know that our team was able to provide you with a thorough and satisfying in-home estimate, and that the installation process met your expectations. We always strive to ensure our customers are happy with their home improvements, and your feedback is a testament to our commitment to quality and customer satisfaction.
We truly appreciate your recommendation and are delighted to have been a part of your home improvement journey. If you have any future projects or need further assistance, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Mad City!
James M.
We had Mad City replace our shower Tuesday October 20 2026. Our sales person was Kevin. He was professional and very respectful without being pressuring at all. Once our shower came in we were put on the schedule. The installer came out by himself the first day and had the old shower ripped out and the new shower installed. He was also very accommodating and respectful. The second day the installer had a helper who was also very respectful and accommodating. They finished up in short order. Our shower head was shipped with the wrong color attachment which was replaced the next day. After a couple showers we needed our shower temperature adjusted. We were put on the schedule for the next day. Again the gentle man who came out listened to our concerns and made the adjustments. We could not be more pleased. We were kept informed every step of the way. Every person we had contact with was extremely professional. I dont know if we got a good deal or not because this was the only company we got an estimate from. I know for me its not only the cost of the product but the professionalism the company instills in its employees that has as much to due with the price of its products. I would recommend them to anyone who asks me.
Response from the owner:Dear James,
Thank you so much for taking the time to share your experience with Mad City Windows & Baths of Cincinnati. We are thrilled to hear that you are pleased with your new shower and the service you received from our team. It's wonderful to know that Kevin and our installers made a positive impression with their professionalism and respect.
We strive to ensure that every step of the process is smooth and satisfactory for our customers, and it’s great to hear that our team was able to address your concerns promptly and efficiently. Your feedback about the professionalism of our staff is truly appreciated and will be shared with the entire team.
We are grateful for your recommendation and for choosing us for your remodeling needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for trusting us with your home improvement project.
Connie S.
Rafael & David are Amazing....they did a beautiful job.
Response from the owner:Hello Connie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Rafael and David. They truly are amazing at what they do, and we're delighted that they could deliver a beautiful result for your project. Your feedback means a lot to us, and we are grateful for your support. If you have any future remodeling needs or questions, please don't hesitate to reach out.
Teresa K.
Response from the owner:Hello Teresa,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths of Cedar Rapids. Our team is dedicated to providing top-notch service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Daniel
The sales rep was helpful and straightforward with information, and pivoted the sale without question when I inquired about doing a bathroom instead of the kitchen. Installation tech was precisely on time, and very quick and skillful - I can hardly tell where the seams are in the acrylic. As a bonus, no AI answering system when I did have to call corporate for information. Real people with real answers.
Lori B.
Mad City did a wonderful job. Jason Huff was very professional explained things. Did it in a day. I would highly recommend them to anybody that wants a beautiful shower
Response from the owner:Hello Lori,
Thank you so much for taking the time to share your experience with Mad City Windows & Baths. We are thrilled to hear that you are pleased with the work we did on your shower. Jason and the team strive to provide professional and efficient service, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any future projects or need assistance, please don't hesitate to reach out.
K J.
Response from the owner:Hello K Jensen,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths of Omaha. As a remodeling contractor, our goal is to provide exceptional service and quality workmanship, and your feedback is a wonderful affirmation of our efforts.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Sarah E.
Octavio did a great job. Super kind and did great work!
Response from the owner:Hello Sarah,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Octavio and that his kindness and quality of work met your expectations. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Octavio. If you have any more projects in the future or need further assistance, please don't hesitate to reach out. We look forward to serving you again!
Elsie C.
Response from the owner:Dear Elsie,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths of Raleigh. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Thomas B.
One day install 11 large windows.
Response from the owner:Hello Thomas,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you were pleased with the one-day installation of your 11 large windows. At Mad City Windows & Baths of Duluth, we strive to provide efficient and high-quality service, and it's wonderful to know that we met your expectations.
Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional results. If you have any more projects in the future or need further assistance, please don't hesitate to reach out. We look forward to working with you again!
Robert G.
Raphael and David did a fantastic job We're very professional kept the condo clean and I just cannot speak highly enough of their work they did great okay
Response from the owner:Hello Robert,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Raphael and David exceeded your expectations and maintained a clean environment while working on your condo. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you are satisfied with the work they did. If you have any future projects or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Dana T.
My home is undergoing a big remodel. Changing up the hub of my home, the kitchen, would affect all of the other family spaces, so I had to get it right!! Mad City played a huge part in making my dream kitchen a reality. I wanted a space where the surfaces could be cleaned easily, and the lifetime warranty gives me a great feeling of security!!! So happy I took a leap of faith and went on this journey w/Mad City!!!
Response from the owner:Hello Dana,
Thank you so much for taking the time to share your experience with Mad City Windows & Baths of St. Louis! We are thrilled to hear that we could play a significant role in transforming your kitchen into the dream space you envisioned. It's wonderful to know that the easy-to-clean surfaces and lifetime warranty have provided you with peace of mind and satisfaction.
Your kind words and perfect rating mean a lot to us, and we're delighted that you took a leap of faith with us for your home remodel. If you have any future projects or need assistance, please don't hesitate to reach out. We're here to help!
Adi A.
Response from the owner:Hello Adi AdiSS,
Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Mad City Windows & Baths of Albany. Our team is dedicated to providing top-notch service and quality, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Tina K.
Xavier is God sent , he did a marvelous job and deserves a raise!
Response from the owner:Dear Tina Kloski,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Xavier made such a positive impact on your experience with Mad City Windows & Baths. Your kind words and recognition of his hard work mean a lot to us.
We are committed to providing exceptional service, and it’s always rewarding to know when we’ve succeeded. Your satisfaction is our top priority, and we’re delighted to have met your expectations.
Thank you once again for your review and for choosing us for your remodeling needs. We look forward to serving you again in the future!
5.0
876 reviews
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4.9 out of
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70% OFF Labor
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Mad City Windows
4.9 out of 5 based on 962 Reviews
