The sales and installation processes went very smoothly. Everyone I worked with at Mad City was responsive and punctual. The price was likely a bit higher than some other vendors in the area, but the warranty and quality were worth it.
From the sales tech to the installers Mad City was friendly, personable and professional. The job was done efficiently and they finished before predicted. They cleaned up so well our stairs were cleaner than before they arrived! We are very pleased with our new shower!
I've used Mad City for my roof and windows before so they worked with my budget for a new bathtub/shower. It is beautiful. They did it in one day. They were professional and easy to talk to and cleaned up after themselves, probably more than they needed. It really is perfect and I'm so happy with their work, from beginning to end.Thank you.
It was supposed to take 1 day to install but it wound up taking 4 days plus 1 day off in the middle for the holiday. The main problem they ran into was the main support beam for our house was right where their new drain was on the floor base which they did not know until they ripped out our old tub. So they had to get a new base ,cut it out and do a lot of extra work by hand. Not including that, they still went above and beyond what they needed and did any special requests we asked for and threw in a freebee without charging more from our original quote. We are very happy with it and it was worth the wait.
They provided great installation staff. Everyone was super friendly and curtious to our family's needs with noise and time. They installed on a holiday which was a huge bonus because we run a home business. Windows look amazing too!
Very well, they were on time and windows look great! Mom is very happy to be able to open front windows now. They did quality work at a good price with out all those big name ads
We had a great experience overall, however after searching other companies, the price was a bit steep. Still very pleased with the quality and professionalism.
We had 28 windows replaced by Mad City. The entire job took 2 days. The installers were great carpenters, hard working (no butt time!), showed up on time and were very professional. The windows are amazing. We changed out our dated 1990s windows to modern windows (with better fit) that give the house a whole new look. I would hire this company again. Mad City has a great product and installers that do the job correctly and efficiently. Wonderful customer service.
Our original bathtub/shower was in poor shape after 25 years. Dave showed us our options and explained the difference between material types. Our old tub was fiberglass and had become stained over the years. We were happy to hear acrylic is non-porous and would not hold stains like our old tub.
Installation was on schedule, easy, and fast. We love the results! Everything was done in one day, and we were able to use the shower again after 24 hours. This was important to us, because we don't have a second bathroom in our house. The crew left their work area spotless. We are very happy with their services.
The sales process went well with the options and costs very clear. We purchased half the windows and locked in the lower price for the remaining windows until we choose to replace them also. Installation was just as they claimed - carefree, completely painfree. We have one screen that doesn't work quite right, but MadCity is coming to fix it at no cost. Will definitely be using them to replace the final windows!